- Please note the exceptions to the right of withdrawal. Our clothing is made individually according to customer specifications. A revocation is therefore excluded. -
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods or on which you or a third party named by you who is not the carrier have or has taken possession of the last goods, the partial shipment or the last piece. In order to exercise your right of withdrawal, you must contact usns
by means of a clear statement z. B. a letter sent by post or email informing you of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.t.
To meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will have all payments that we have received from you, including the delivery costs, with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us , to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.t.
For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You have to return or hand over the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract to us at ANKERLIFT - Eike Temme, Sandhofstraße 4, 6890 Lustenau, Austria. The deadline is met if you send the goods before the period of fourteen days has expired.n.
Exceptions to the right of withdrawal
In particular, the right of withdrawal does not apply to the following goods:
- Goods that are made to customer specifications or that are clearly tailored to personal needs;
- Goods that are delivered sealed and are unsuitable for return for reasons of health or hygiene, provided that the seal has been removed after delivery